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Sales/Customer Service Representative

Currently accepting applications.

Purpose: To assist in all sales aspects of the company as well as assist / support any and all outside sales personnel. Assist in shipping and receiving duties. Assist in general office maintenance.

Essential Duties: 

  • Answering all phone calls in a friendly professional manor
  • Assisting sales managers in any quoting / order processing requirement
  • Build and maintain relationships with decision makers at current and new individual accounts
  • Brand Expert- Maintaining a complete knowledge of all products, services, and brand representation
  • Reading and understanding flow schematics and layouts
  • The ability to size motors and pumps properly
  • Sourcing / costing all items required in a bill of material or assembly of skid packages
  • Experience and knowledge of creating UPS, Fed Ex, hot shots, or LTL shipments
  • Experience with MS Office Products
  • Experience in general office flow, terms, and accounting procedures (quote, sales order, shipment, invoicing, bill collecting, etc..)
  • Knowledge of clean oil practices, and the importance of clean, dry oil
  • Knowledge of filtration methods, ISO codes, and the Vacuum Dehydration Process
  • General office skills
  • Follow all company policies, procedures, and safety rules
  • Maintain work area in a clean and orderly condition
  • Perform any duty as assigned
  • Some traveling involved to help in sales, service, trade shows etc...

Minimum Qualifications:

  • High School Diploma/GED
  • Associates Degree in Business Administration
  • ICML MLT Level 1 a Plus
  • 5 years experience in oil filtration and dehydration practices
  • 7 years experience in office flow and answering phone calls
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